Refund Policy
Last updated: November 6, 2026 · ITSAIO LLC — 9249 Beaver Valley Ln, Cordova, Memphis, TN 38018 · Contact: info@itsaio.com
Price
Each AI Visibility Scan costs $99 (one-time). There is no subscription and no recurring charge.
When you can get a refund
If your scan report was not delivered — no report was generated for your scan — contact us and we will refund the $99 you paid for that scan.
When a refund does not apply
Reports that were delivered are not refundable. A low score, or a report whose findings you disagree with, is not grounds for a refund — the scan reports what the automated audit found in public data at the time of the scan.
How to request a refund
Email info@itsaio.com from the email address on your account, with the date of the scan and a note that no report was delivered. We will review the request and confirm the refund.